Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
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Cairo & Giza: Estimated delivery within 1–3 business days.
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Other Governorates: Estimated delivery within 3–7 business days.
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Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment status.
Delays
Delays may occur due to circumstances beyond our control (such as courier issues, weather conditions, or peak seasons). We will always keep you updated in such cases.
Damaged or Lost Packages
If your order arrives damaged or does not arrive at all, please contact us immediately at [your email/phone] so we can resolve the issue.
International Shipping
Currently, we only ship within Egypt. International shipping is not available at this time.